Welcome to Posh Palette NA! At MYSTI KRAFTN LLC, we are committed to delivering your fashion finds in a timely and efficient manner. Below, you will find all the information you need regarding our shipping and delivery policies.
Domestic Shipping
Processing Time: Orders are typically processed within 1-3 business days. During peak seasons or sales, processing times may extend due to higher volumes.
Shipping Options: We offer several shipping options to meet your needs, including Standard Shipping (4-6 business days), Expedited Shipping (2-3 business days). Shipping costs are calculated based on weight and destination.
Free Shipping: Enjoy free Standard Shipping on orders over $50!
International Shipping
Availability: We proudly ship worldwide! Please note that international shipping rates and delivery times vary by destination.
Customs and Duties: International orders may be subject to customs fees or duties. These charges are the responsibility of the customer and are not included in our shipping fees.
Tracking: All orders come with a tracking number, sent to your email upon dispatch, so you can follow your package’s journey.
Delivery
Address Accuracy: Please ensure your shipping address is correct at checkout to avoid delays. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Delivery Issues: If you encounter any issues with your delivery, such as a missing or damaged package, please contact us immediately at [email protected]. We will work with you to resolve the issue promptly.
Special Notes
- Pre-Order Items: If your order includes pre-order items, your entire order will ship when the pre-order items become available. If you prefer to receive in-stock items sooner, please place separate orders.
- Holidays & Weekends: Shipping and processing times do not include weekends or public holidays. Please consider this when placing orders around these periods.
Contact Us
For any questions or concerns about your shipping and delivery, please don’t hesitate to contact our Customer Support Team at [email protected]. We are here to ensure your shopping experience is seamless and enjoyable.
Thank you for choosing Posh Palette NA. Happy shopping!